Akrivia customers are organizations such as businesses, who use our services to help them manage personnel and applicants. Akrivia processes personal data in these services only according to our customers’ instructions. If you have questions about personal data, you have entered an Akrivia service used by one of our customers or want to exercise any of your rights regarding your personal data, our customer contract requires that we redirect your inquiry back to that Akrivia customer.
Personal Data We Collect Directly from You Website As a visitor to the Website, you may choose to provide us with your personal data such as:
We collect business contact information for account management purposes related to the use of Akrivia software-as-a-service applications or professional services. Cookies, Web Beacons, and Other Similar Technologies Akrivia may use website tracking technologies to observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as an IP (Internet Protocol) address) relating to your use of our websites and services. We may also use log files, cookies, and similar technologies to collect information about the pages you view, links you click, and other actions you take when accessing our website or emails. If Akrivia collects any other personal data from you, we will explain the purposes at the time we collect it.
If you use certain systems provided by Akrivia, we will collect data from you to enable multifactor authentication. Users will be able to choose an offered multifactor method, which may require additional information, such as mobile number, email address, or unique verification identifier.
If Akrivia collects any other personal data from you, we will explain the purposes at the time we collect it.
Akrivia may also collect business contact information about you from other sources including third parties from whom we have purchased business contact information and from publicly accessible websites, such as your company’s website, professional network services, or press releases. Business contact information may include:
In some instances, Akrivia may combine personal data you have provided to us with personal data collected from other sources as described above. We process this data to update, expand, and analyse our existing marketing records; identify new customers; create more tailored advertising or website experiences; and send marketing emails.
To Contact you Akrivia uses the data we collect about you to provide Akrivia websites, services, and support. For example, if you provide data to us in a “Contact Us” form, we will use your data to respond to the request.
Akrivia uses your personal data and information about your activity on our websites to contact you for marketing purposes in accordance with your marketing preferences, including telemarketing calls, and to send marketing emails that we believe may be of interest to you, such as product announcements, newsletters, educational materials, and details on upcoming events. We also use it to send administrative information, such as notices related to products, services, or policy changes.
Akrivia uses your data for event planning and management, including registration, billing, and connecting with other event attendees, or to contact you further about relevant products and services. Any information you provide about emergency contacts or dietary preferences would be used for your safety and health purposes.
Akrivia uses the data we collect to understand how our websites and services are being used and to make improvements. For example, we may solicit your feedback about your experience using our services, and ways that we can improve those services.
Akrivia may use your information to diagnose website technical problems, as well as to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity.
Organization may share information with its affiliates and third-party service providers or vendors that have been contracted to offer services on behalf of the Organization. These service providers or vendors are only permitted to use the disclosed data in accordance with the instructions provided by the Organization.
Akrivia will not disclose customer data unless we are required to do so to comply with the statutory law or a binding order of a governmental body or a judicial authority. If a governmental body issue notice or a directive to Akrivia to share the customer data, Akrivia will attempt to redirect the same to the Customer which shall be at the sole discretion of such authority. Governmental and regulatory bodies need to follow the stipulated procedure to obtain valid and binding orders that shall be undisputed. We review all orders and object to overbroad or otherwise inappropriate ones. If compelled to disclose customer data to a government body, we will give customers reasonable notice of the demand to allow the customer to seek a protective order or other appropriate remedy unless Akrivia is legally prohibited from doing so. Akrivia does not sell personal data that we collect or process under this Privacy Statement.
Akrivia operates as a global business and may transfer, store, or process your personal data in a country outside your authority, including countries outside the European Economic Area (“EEA”). However, we have taken appropriate safeguards with respect to the protection of your privacy, fundamental rights and freedoms, and the exercise of your rights. For example, if we transfer personal data from the EEA to a country outside it, such as the United States, we will implement an appropriate data transfer solution such as entering EU standard contractual clauses with the data importer or taking other measures to provide an adequate level of data protection under EU law.
Akrivia will retain your personal data at least if necessary to fulfil the service that you have requested, comply with any laws or regulations, resolve disputes, and enforce our agreements. Akrivia may retain your data longer for a legitimate business interest where business benefit is not outweighed by your personal rights and freedoms. Data entered an Akrivia enterprise service is retained in accordance with any applicable agreement between Akrivia and its customer.
Depending on where you are located, you may have certain legal rights over the personal data we hold about you, subject to local privacy laws. These may include the right to:
Akrivia will not discriminate against you for exercising your rights. You, or an authorized individual that we can verify is acting on your behalf, can exercise the applicable rights by contacting us using the contact details at the bottom of this Privacy Statement or by submitting your request through firstname.lastname@example.org
If your personal data has been submitted to us by or on behalf of an Akrivia customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable customer directly.
Our legal grounds for collecting and using your personal data as described in this Privacy Statement fall into the following four categories.
We use technical and organizational measures that provide a level of security appropriate to the risk of processing your personal data. However, the security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other form of authentication involved in accessing password-protected or secured resources.
The California Consumer Privacy Act (CCPA) provides certain rights to California residents with respect to their personal information. California residents have the right to request that we disclose what personal information we collect about them, and the right to request that we delete their personal information.
If you are a California resident and would like to make a CCPA request, please send an email to email@example.com. We will respond to your request within 45 days.
The General Data Protection Regulation (GDPR) is a privacy law in the European Union (EU) that applies to organizations that process personal information of individuals in the EU.
Under GDPR, individuals have the right to access, rectify, and erase their personal information, and to restrict or object to the processing of their personal information.
If you are an individual in the EU and would like to exercise your rights under GDPR, please send an email to firstname.lastname@example.org. We will respond to your request within 30 days.
The handling of Customer Data Subject Requests (DSRs) is a critical aspect of our organization’s data protection policy. As per the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), individuals have the right to access their personal information collected, utilized, and stored by our organization.
In accordance with these regulations, our organization will take the following steps to handle Customer Data Subject Requests, which will vary based on the type of data involved:
Our organization is committed to protecting the privacy rights of individuals and will take all necessary steps to ensure that Customer Data Subject Requests are handled in a timely and effective manner, regardless of the type of data involved.
This Privacy Statement may be amended or revised from time to time at the discretion of Akrivia. Changes to this Privacy Statement will be posted on the Website and links to the Privacy Statement will indicate that the statement has been changed or updated. If we propose to make any material changes, we will provide notice on this page prior to the change becoming effective. We encourage you to periodically review this Privacy Statement for the latest information on our privacy practices.
You may also contact us at our mailing address below:
Akrivia Automation Private Limited
Plot No. #10-5-2/1, Ram Nagar, Visakhapatnam, Andhra Pradesh – 530002